Disclaimer - MatrixCloud Hosting

Legal Disclaimer

Important legal information regarding MatrixCloud hosting services and terms of use.

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Service Notice

MatrixCloud provides professional hosting solutions with transparent terms and conditions. Please review our service agreement carefully before using our services.

📅 Effective: August 13, 2025

General Disclaimer

MatrixCloud provides web hosting, VPS, and dedicated server solutions for businesses and individuals worldwide.

All services are provided "as is" and subject to the terms outlined in our Service Level Agreement.

Service Availability

While we strive to maintain 99.9% uptime, we cannot guarantee uninterrupted service due to factors beyond our control including:

Scheduled maintenance windows
Third-party infrastructure failures
Network outages beyond our network boundary
Acts of nature or force majeure events

Data Responsibility

Clients are solely responsible for their data backups and content. While we maintain redundant systems, we recommend regular backups of critical data.

MatrixCloud is not responsible for data loss due to client actions, compromised credentials, or malicious activities.

Acceptable Use

All services must comply with our Acceptable Use Policy and applicable laws. We reserve the right to suspend or terminate services that violate these terms.

External Links

Our website may include links to third-party services and resources.

We are not responsible for the privacy practices, content, or reliability of external websites.

Legal Contact

For official inquiries, legal concerns, or copyright notices, please contact our support team. We're committed to addressing all legitimate legal matters promptly.

Contact Support